Healthcare and Wellness
Improve Patient Communication Without Adding More Admin Work
M8RIX helps healthcare, dental, skin clinics, med spas, wellness centres, and appointment based practices manage patient enquiries, reminders, reviews, payments, and follow ups with Neo, your AI coworker.
Healthcare and wellness teams are often busy serving patients, answering calls, managing bookings, sending reminders, and handling billing questions. When communication becomes manual, new patient enquiries can be missed, appointment reminders can fall behind, and review requests may never be sent.
M8RIX helps practices create a smoother patient communication journey. Neo can answer inbound calls, collect patient enquiry details, support appointment booking workflows, send reminders, request reviews, and help your team keep every conversation organised.
Use Case
New Patient Enquiry Capture
Capture calls, forms, website chat, SMS, and social enquiries in one place.
AI Phone Agent for Busy Reception Teams
Neo can answer common questions, collect patient details, and route important enquiries.
Appointment Reminders
Send automated reminders to reduce missed appointments and improve attendance.
Post Visit Review Requests
Request reviews after positive appointments or completed visits.
Billing and Payment Follow Ups
Send payment links, billing reminders, or next step messages.
Patient Reactivation
Follow up inactive patients for check ups, treatments, consultations, or care plans.
Benefit Blocks
Respond to More Patients
Capture enquiries even when the front desk is busy.
Make Communication Easier
Keep calls, messages, reminders, and notes in one system.
Improve Patient Experience
Give patients faster answers and clearer next steps.
Grow Your Practice
Use reviews, follow ups, and reactivation campaigns to support patient growth.